I’m here to help…

Impartial Advice

Contact Ted via:  Text or WhatsApp:  07865 066340 Email: info@gtwd.co.ukWe offer impartial advice on the best upgrades available for your computer or on purchasing a new PC and the specification you need.     

Set-up Help

Ted Penfold Grumpy Ted


You’ve just bought a new computer and aren’t sure where to start. WE can help with the set-up and advise on security and software requirements.

Over 20 years experience in computer and internet services. 

Virus & Malware Removal

Virus and malware removalViruses and malware are an ever present danger, slow down your PC and can cause serious damage, we can remove viruses and malware and advise on the best practices to prevent re-infection.

Recovering & Migrating Data

Those ireplacable photos, your favourite music, the spreadsheets you worked on for so long… We can help with recovering lost data and copying it over to your new device.

data line

Home Network Installation

Ted Penfold Grumpy Ted

We can install and support your home network, from networked consoles, devices and appliances to home offices, we can advise on the best solutions.

Our clients say…

Ted is the most patient person who solves any problem l have with my computer no matter how challenging it may seem . He is very reliable which is a rarity.

Sue Walchli

Grumpy Ted has been my first, and only, call for the last two decades and he has always found cause and remedy. He is reliable, fair, supportive, cheerful, friendly and successful. Nothing is too much trouble - certainly makes my IT life more secure knowing he's just a phone call or email away.

Pat Bryant

Ted is a very friendly and courteous chap. We have often called upon him to solve our computer issues. He has always responded promptly and has been able to fix our problems. We would thoroughly recommend him and his prices are reasonable too.

Janet R

Ted recently transferred me to Windows 10. He was very efficient, patient and understanding.

Mary G

I was a complete beginner and ‘Grumpy Ted’ has come to my rescue with my laptop and printer problems for many years  now.  He always responds quickly and effectively to my cries for help and is  very kind, knowledgable and efficient .


For several years now, since a family member recommended him, Ted has solved our computer problems with remarkable expertise.   He always responds promptly to our calls and his polite and friendly manner makes it a pleasure to see him.   

John, Godalming

I have no idea what I would have done without ‘Grumpy’ Ted Penfold these past 10 years. He has helped set up every aspect of computer support for me. No problem seems to faze him. His special brand of cheerful ‘can do’ dispels any worries or problems.

Annabel A

For several years now TED has been, and continues to be, my (IT) life-saver.  He comes to my assistance as quickly as he can, is always punctual, very knowledgeable, professional, friendly & patient with all my questions and always sorts the problem for a very fair fee. I wholeheartedly recommend Ted as the go-to person for all your computer support requirements.

Brenda Bayne

Very pleased to discover Grumpy Ted 18 months or so ago, since then my wife and I have used him several times to sort out the mysteries of the PC. Always cheerful and patient with the ability to explain in a language we can understand

David Barlow